About Us

Our Story
Chi Consulting Services was founded with a vision to transform government services to better meet the needs of the communities they support. Our founder, Jesal, brings a wealth of experience from her time at McKinsey and Bain, where she led projects for government agencies, F100 companies and social sector organizations.
We provide consulting services that make government programs and services more accessible and effective for communities. Our clients include a wide range of stakeholders across the public and private sectors, all working to deliver impactful services.
What sets us apart is our practical, human-centered approach to solving complex challenges, ensuring both usability and impact for new and existing government services.
Your Partner in TRANSFORMING Government
Background in Industry
Chi Consulting Services is led by Jesal, a trusted advisor and accomplished strategist with over a decade of experience at the forefront of the consulting industry. Jesal’s career spans leadership roles at two of the world’s most prestigious consulting firms—McKinsey (Chicago) and Bain (New Delhi)—where she successfully managed complex, large-scale projects for government agencies and Fortune 100 corporations. She was also invited to bring her strategic vision to the global non-profit stage when she partnered with a Nobel Peace Laureate to establish an international foundation to eradicate child labor.
Jesal’s expertise is rooted in a robust academic foundation, including an MBA from The Wharton School and a BBA from Delhi University’s premier business college. This blend of rigorous training and hands-on leadership has equipped her with a nuanced understanding of the challenges and opportunities that define both public and private sector work.
At Chi Consulting Services, Jesal applies this unparalleled experience to deliver innovative solutions at the intersection of strategy, technology, and user experience. She understands that successful service delivery requires more than just a good strategy – it requires a deep understanding of the people who use those services and the technology that supports them. This understanding is at the heart of her approach to consulting.
Over the years, Jesal has developed a reputation for her practical, human-centered approach to problem-solving. She is known for her ability to cut through complexity and get to the heart of the matter, and her solutions are known for their usability and impact.
As the founder of Chi Consulting Services, Jesal has built a practice that partners with government clients to reimagine how services are delivered. Under her leadership, the firm helps public sector leaders enhance accessibility, efficiency, and outcomes for the communities they serve.
When you work with Chi Consulting Services, you gain a partner who brings proven expertise, a commitment to excellence, and a track record of results. Whether you need to navigate a digital transformation, rethink service delivery, or drive sustainable change, Jesal and her team are ready to help you achieve your goals.
Contact us today to learn how Chi Consulting Services can help you make a meaningful impact.